Concierge, Lead

- High School or Equivalent

Cottage Health, in Santa Barbara, has an opportunity for a dynamic and passionate service professional who is seeking career progression within the service industry while helping us create memorable experiences for our guests and patients. Candidate must possess a natural ability for providing humble, personalized, and proactive service through the use of 5 star service standards and have an outgoing personality. This position serves as the face of our organization, also helping promote a safe and secure environment. The ideal candidate will possess progressive experience in the service industry interacting with the public in a fast- paced, high volume environment with a minimum of 2+ years' of front desk or hospitality experience. Must possess superb communication/interpersonal skills, service recovery/conflict resolution skills, a polished appearance, strong computer literacy, and intermediate MS 2010 Excel & Word skills; typing 35+ wpm. Must be able to work varied day/evening shifts, including weekends, and paid holidays. Cottage Health offers an excellent compensation package that includes above market salaries, and an excellent shared governance work environment.