Patient Account Representative - Commercial


The Patient Account Representative (PAR) maximizes cash collections while minimizing uncollectable accounts. The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments to achieve clean claim submissions. Claims processing and account collections are performed through written and oral communications, use of multiple systems and in compliance with regulatory bodies. The PAR ensures that all accounts are processed in an efficient and expeditious manner while assuring the integrity of each patient account.

LEVEL OF EDUCATION

Some college coursework; Preferred: Associate's Degree or higher

TECHNICAL REQUIREMENTS

Basic MS Word and Excel skills, 35 wpm keyboarding/typing speed. Basic math skills. Preferred: Advanced user of MS Word, Excel and Outlook.

YEARS OF RELATED WORK EXPERIENCE

3 years of office experience, with at least 1 of those years working in a healthcare environment (such as doctor's office, patient registration, medical billing or scheduling). Preferred: 5 years in a hospital environment with extensive knowledge of all billing and/or registration systems, including insurance carriers, contracts, and types of medical coverage.