Job Number: 17003
Facility: Cottage Health System
Location: Santa Barbara, CA
Schedule: FULL-TIME EXEMPT (FE)
Full Job Title: Manager - Non-Government Follow-up and Customer Service
A baccalaureate degree from an accredited college or university with a degree in business, hospital administration or public health preferred.
Minimum: 5 years' Patient Accounting and/or Admitting experience including minimum 2 years' experience with Medicare and Medi-Cal payors in a healthcare environment. Also to include minimum 2 years' management experience in a hospital or healthcare setting.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Demonstrated knowledge of patient accounting processes related to government payor requirements. Proven ability to manage large numbers of staff, including a variety of clerical positions. Expertise in healthcare billing and collection practices and procedures. Expertise in utilizing software applications to maximize automation and efficiency in a business office setting. Able to learn new software applications and/or programs as needed. Proficient with Microsoft Office Suite, and Epic experience preferred.