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Systems Support Specialist Job

Cottage Health - Systems Maintenance Careers

Job Number: 18044

Facility: Santa Barbara Cottage Hospital

Location: Santa Barbara, CA

Shift: Days

Schedule: FULL-TIME 8 HOUR (FP)

Hours: 8-5

Full Job Title: Systems Support Specialist - PDL


JOB PURPOSE

Assist in providing user support and training for laboratory information system applications.

MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES
This is not an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any job, with related instruction given by their supervisor, subject to reasonable accommodation.

1. Assists in providing system support to all users (internal and external) of the laboratory's information systems and applications, including problem resolution and implementing system upgrades.
Percentage of time: 70%
2. Assists in training associated with pre-analytical computer application(s), including the development of training curricula and conducting the training.
Percentage of time: 20%
3. Participates in the selection of new information technology products related to pre-analytical processes.
Percentage of time: 5%
4. Assists in the development and implementation of the Information Systems Long Range Plan.
Percentage of time: 5%

QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION
Minimum: High School degree or equivalent.
Preferred: Bachelor's Degree

TECHNICAL REQUIREMENTS

Minimum: Exposure to information systems techniques and procedures.
Preferred: Sunquest Laboratory systems and/or Atlas products and systems.

YEARS OF RELATED WORK EXPERIENCE
Minimum: 2 years experience in healthcare. Experience as a super-user of clinical applications and/or EMR.


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