Systems Support Specialist - EPIC Revenue Cycle ( Full Time, Days, 8 hour Shift)

📁
IT
💼
Cottage Health
📅
2000009J Requisition #

Assist in providing user support and training for hospital clinical and business information system applications related to patient care. Assists with the implementation, support and maintenance of patient care related information systems


MAJOR ACCOUNTABILITIES


Assists in providing system support to all users of the hospital information system clinical and business office applications, including problem resolution and implementing system upgrades.


Assists in training associated with clinical and business office computer application(s), including the development of training curricula and conducting the training.


Participates in the selection of new information technology products related to patient care.


Assists in the development and implementation of the Information Systems Long Range Plan.


QUALIFICATIONS


LEVEL OF EDUCATION


Preferred: Bachelor's Degree


CERTIFICATIONS, LICENSES, REGISTRATIONS


Preferred: Healthcare license or teaching credential


TECHNICAL REQUIREMENTS


Minimum: Exposure to information systems techniques and procedures. Proficient understanding of IT, medical, or business office terminology. Basic Microsoft Outlook, Word, PowerPoint and Excel skills. Successful completion of CottageOne Credentialing Program, a six week course provided by Cottage Health, within the first two months of hire.


Preferred: Knowledge of current Cottage Health, IT, patient care or business office practices. Previous experience with an Epic system or other EMR.


YEARS OF RELATED WORK EXPERIENCE


Minimum: 2 Years of experience in a healthcare, clinical, business or education related field.


Preferred: Experience as a super user of clinical or business applications and/or EMR.

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